Mercure pattaya reviews.

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Book this hotel

A French-style pâtisserie offering finest selection of irresistible cakes, pies and breads to please even the sweetest of tooths with the promise of a truly authentic, fresh and delicious experience. Crafted with French tradition, baked with Thai Devotion

MCafe offers an eclectic selection of traditional Thai & International cuisine. With a choice of either alfresco or indoor dining, MCafe has the flexibility to suit your precise needs. The restaurant is open for private bookings or events only.

AQUA POOL BAR

Photo non contractuelle / Strictly non binding

Order a cold beer, a specialty cocktail, a cup of excellent coffee or tea, or maybe freshly squeezed juice or smoothies from our experienced mixologists.

Good location

Alexey O. Solo travelers - 05/02/2020 Verified Reviews - ALL

Everything is fine, the only disappointment is that all the sunbeds were constantly occupied by the pool

Allow me to express my gratitude for sharing your thoughts on the experience you had at Mercure Pattaya Hotel and for assessing the level of service provided and quality of food I am truly sorry to hear regarding the issue of sunbeds you have experienced during your recent stay with us. Allow me to inform you that the hotel is in the process of replacing and ordering new sunbeds for 2020. I have already pencilled in this project with the owner and management from last year as I noticed this was a major inconvenience for many of our guests. We hope all the new sunbeds will be in place before your next visit to the hotel. Your constructive comments are of immense value in providing a focus for improvement of the hotel’s products and services. Thank you for giving us the opportunity of improving our services, your time invested in sharing your opinion is greatly appreciated. I remain hopeful we will hear from you again and have a chance to welcome you in Pattaya in a not so distant future. Yours sincerely, Mr Khata Sinhaseni Cluster General Manager

Decent budget hotel

KirillO43 Short break with friends - 28/01/2020 Real TripAdvisor Reviews

This hotel is suitable for picky tourists and budget holidays. Location -15 minutes to all parties, 3 minutes to a shopping center with a dining room, McDonald's, starbucks, etc. The hotel is not new, although they monitor the condition (tint walls, air conditioning in the room for only 2 years). Balance price / quality - excellent! A clean pool with a depth of 180 cm (this is rare). If the air conditioner blows into the bed, then with the remote control you can direct a stream of air lower or higher. If you leave the skins from under the fruits in the room, then small ants come))

Our favorite hotel

Note: customer reviews 4.1 / 5

I. Couples - 12/02/2019 Verified Reviews - ALL

Thanks to our beloved hotel for the amazing honeymoon, we didn’t have a long discussion before we decided to return to the hotel again. Ideal location in relation to the City Center, Fruit Market, pier and other frequently used places. We returned to the hotel two years later and were pleasantly surprised, the quality of cleaning became much better, it is clear that the rooms are now more watched, breakfasts have become more varied and tastier. If in doubt whether to go here, here's a sign for you) Don’t hesitate!

Greetings from Mercure Pattaya Hotel! Thank you for choosing Mercure Pattaya Hotel for your stay in Pattaya and also sharing your opinion towards our hotel. I am overjoyed to hear that we have successes in meeting your expectations in most of the aspects of your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon and hope to exceed your expectations on your next stay Yours sincerely, Mr. Khata Sinhaseni Cluster General Manager

Thank MERCURE PATTAYA

Note: customer reviews 4.1 / 5

Elena D. Solo travelers - 10/23/2019 Verified Reviews - ALL

I stay at the hotel again because I am coming here as home. The hotel, of course, is not new, but it will provide you comfort, a great location in the center of Pattaya, a chic pool and amazing staff - those same Thai smiles that are talked about so much, but which are often lost in a huge tourist flow in other places in Pattaya. Therefore, I again choose MERCURE PATTAYA. Thanks to all!

Good hotel, service and staff attitude

Note: customer reviews 4.1 / 5

B. Families - 03/28/2019 Verified Reviews - ALL

Loved the pool, large, the child was delighted, and so were we. There are also various entertainments: billiards, ping pong, table football, a room for children. Good breakfast, but the main menu is the same every day, sometimes European dishes change.

Note: customer reviews 4.1 / 5

Snezhana K. Families - 01/12/2019 Verified Reviews - ALL

Thanks for the rest. Good food, clean pool, daily room cleaning. All liked it!

Greetings from Mercure Pattaya Hotel Thank you for taking the time to give us your kind feedback. We appreciate the scores you have given to our hotel regarding your stay here. Your scores will be passed down to our affable staff. I am certain that this will act as a motivation for them to continue striving for better and higher level of quality service. We look forward to hosting you again Yours sincerely, Jagan Lacsher General Manager

Note: customer reviews 4.1 / 5

Paul Families 01/01/2019 Verified Reviews - ALL

Old messy room. Breakfast is not adapted for Europeans. No dairy or cheese

Allow me to express my gratitude for sharing your thoughts on the experience you had at the Mercure Pattaya Hotel and for assessing our Breakfast service. I am truly sorry to hear that the breakfast failed to live up to your expectations. Please rest assured that your feedback regarding the food variety along with the staff service has been conveyed to our Food and Beverage Manager and our Executive Chef, who are currently taking the necessary actions in order to improve the dining experience and the quality of our breakfast. Your constructive comments are of immense value in providing a focus for improvement of our breakfast service. Thank you for giving us the opportunity of improving our services, your time invested in sharing your opinion is greatly appreciated. I remain hopeful we will hear from you again and have a chance to welcome you in Pattaya in a not so distant future. Yours sincerely, Jagan Lacsher General Manager

not bad, but the pool did not work, so a little disappointed, a lot of Indians

Note: customer reviews 4.1 / 5

Anonymous Friends - 10/10/2018 Verified Reviews - ALL

At the reception, girls are always friendly, quickly respond to all requests. Tasty and varied breakfasts. Very noisy Indians, but they are not asked to be quiet until one of the visitors starts complaining, although they could listen to music until 6 in the morning and knock on other people's doors at night.

Thank you for taking the time to tell us about your experience at Mercure Pattaya. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure Pattaya, we strive to provide a superior service experience to every guest and I am sorry as we did not achieve this during your stay. Once again, please accept my sincere apologies and rest assured I will be following up with the concerned Hotel departments. Again, thank you for taking the time to voice your experience at our hotel; we hope to have the chance of hosting you again in order to provide the true Mercure service. Yours sincerely, Jagan Lacsher General Manager

always stay at this hotel in pattaya

Note: customer reviews 4.1 / 5

D. Solo travelers - 05/09/2018 Verified Reviews - ALL

standard quality mercure network

Thank you for choosing Mercure Hotel Pattaya for your stay in Pattaya and also sharing your opinion towards our hotel. I am overjoyed to hear that we have successes in meeting your expectations on your first stay at our hotel. I will share your comments regarding the attentive service and assistance of our staff with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back soon and hope to exceed your expectations on your next stay Yours sincerely, Jagan Lacsher General Manager

Great!

Note: customer reviews 4.1 / 5

Elena D. Solo travelers - 04/18/2018 Verified Reviews - ALL

Warm, cozy, sincere! Lovely breakfast, nice room. But the great thing is the pool. I wouldn’t get out of it at all, if I could. The only slight minus is an unimportant wifi. Do something with the quality of the Internet and there will be no hotel price! Thank you very much, it was great!

Clean, good location, good service

Note: customer reviews 4.1 / 5

M. Friends - 03/06/2018 Verified Reviews - ALL

Excellent service, laid out ahead of time. Excellent room cleaning, no complaints.

The worst hotel chain in the world

Note: Tripadvisor 4.0 / 5

Super-setch Couple - 01/09/2018 Real TripAdvisor Reviews

The hotel absolutely does not meet the 4 * category, as well as belonging to a well-known network. I will add that after 2 nights of staying at the hotel, despite the irrevocable rate and rather high cost on New Year's holidays (9,000 rubles per night, we booked about 12 nights), we moved to another hotel in Pattaya. Before that, we also rested in a well-known chain on the island of Koh Chang, where the cost was not significantly more expensive, but the level of the hotel differed significantly. Strongly did not like: 1. The furniture is old and cheap. Plumbing requires major repairs. 2. The walls in the shower and toilet are dirty 3. Dressing gowns in rooms with holes, towels are lined up to holes. 4. Breakfast is very scarce: there is no porridge, there was almost never any cheese, a very poor choice (sausage, bacon, sausages, egg dishes, granola). There were no tea bags, disgusting coffee. The omelette filling consisted only of tomatoes. 5. No privileges for program participants and birthday parties during their stay. 6. Terrible uncomfortable sunbeds by the pool. The area around the pool is dirty, the smell of sewage from a nearby building. 7. There is no security at the hotel; at night, drunken visitors drove prostitutes to their rooms; no one stopped them at the hotel. But there were many families with children. I strongly recommend that you pay attention to the hotel network leadership !!! This is a shame for Mercure!

Dear Super-setch, Allow me to express my gratitude for sharing your thoughts on the experience you had at Mercure Pattaya Hotel and for assessing the level of service provided. I am truly sorry to hear regarding the several issues you have experienced during your recent stay with us. Please rest assured that your feedback has been conveyed to our managers, who are taking the right action necessary in order to achieve optimum guest satisfaction. I am sincerely sorry missing this opportunity to surpass your expectation and for the events that prevented you from fully embracing your experience in Thailand. At Mercure Pattaya, we strive to provide a superior service experience to every guest and I am sorry as we did not achieve this during your stay. Your constructive comments are of immense value in providing a focus for improvement of the hotel’s products and services. Thank you for giving us the opportunity of improving our services, your time invested in sharing your opinion is greatly appreciated. I remain hopeful we will hear from you again and have a chance of hosting you again in order to provide the true Mercure service. Yours sincerely, Jagan Lacsher General Manager

I liked the stay very much

Note: customer reviews 4.1 / 5

Alexey (. Z. Families - 12/20/2017 Verified Reviews - ALL

Good afternoon, my name is Alexey, I’m relaxing at this hotel for the fourth time. The level of service is on top. The hotel is clean and always in order. The staff is very responsive, always ready to help in any situation. I especially wanted to note the work of a manager named Tim (in response). He helped us in many matters, speaks good English, is always very friendly and courteous, thanks to him for this (Hi, Tim, if you read this) Maybe only because of him we choose this hotel every time. In general, all the staff are very nice and friendly. This year, we reconstructed the playground and children's pool, which left a good impression. In my opinion, it was not worth removing the evening sea barbecue. The rise in prices for cocktails and alcoholic drinks was also very disappointing - you are losing customers! Last time, I bought a lot more in the water park for myself and my family, regularly ordered pizza (there were a lot of promotions: you buy one - the second for free). Now there are no shares, or there are very few of them, and they have also raised prices, so now it is not profitable for me and my family to buy at a hotel. This is upsetting. As a wish, make more Russian TV channels on the TV, otherwise only 2 and this is not enough. On the whole, I am very pleased with the hotel, everything suits me, if necessary, I will definitely be back. Good afternoon, my name is Alex, rest in this hotel for the fourth time. The level of service is high. The hotel is clean and always in order. The staff is very helpful, always willing to help in any situation. I would particularly like to acknowledge the work of the Manager named Tim (on reception). He helped us on many issues, good command of the English language, always very friendly and helpful, for what separate thanks to him (Hey, Tim, if you read this) can only be thanks to him that we choose every time this hotel. Overall all the staff are very nice and friendly. This year has made the reconstruction of a Playground and children "s pool, it left a good impression. In my opinion it should not have to do an evening boat barbecue. Also very disappointed with the rising price of cocktails and alcoholic drinks - you are losing customers! The last time I was quite active in aquamare for themselves and their families, regularly ordered pizza (there was a lot of stock: buy one get one free). Now stock no, or very few of them, and raised prices, so now me and my family not profitable to buy the hotel. It "s sad. Even as suggestions - make more of Russian TV channels on the TV, and it was only 2 and that "s enough. Overall, the hotel I liked, I like when an opportunity is definitely back.

Dear Mr. Z., Thank you for choosing Mercure Pattaya Hotel for your stay in Pattaya and also sharing your opinion towards our hotel. I am overjoyed to hear that we have successes in meeting your expectations in most of the aspects of your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would be most grateful if you could share your experience on the famous review website, Trip Advisor. It would be great and precious help for us if other travelers could know about your feedback. To leave a review, please click on this link: http://bit.ly/2tbaLTD at your convenience, and we would be most grateful for your comments. We look forward to welcoming you back soon and hope to exceed your expectations on your next stay Yours sincerely, Jagan Lacsher General Manager

All perfectly

Note: customer reviews 4.1 / 5

Yu. Couples - 11/24/2017 Verified Reviews - ALL

I liked everything very much.

Dear Ms. B., Thank you for choosing Mercure Pattaya Hotel for your stay in Pattaya and also sharing your opinion towards our hotel. I am overjoyed to hear that we have successes in meeting your expectations in most of the aspects of your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would be most grateful if you could share your experience on the famous review website, Trip Advisor. It would be great and precious help for us if other travelers could know about your feedback. To leave a review, please click on this link: http://bit.ly/2tbaLTD at your convenience, and we would be most grateful for your comments. We look forward to welcoming you back soon and hope to exceed your expectations on your next stay Yours sincerely, Jagan Lacsher General Manager

Lisitsin Dmitry I.

Note: customer reviews 4.1 / 5

Dmitry I. Families - 11/19/2017 Verified Reviews - ALL

This hotel was not the first time to relax. We come every six months. We go to Patau, as some say, like to a summer house, there is nothing to compare. We really like the hotel, first of all by its location, it is located in the center and at the same time, 50 meters from all the noise and din, in the hotel itself there is no quiet street noise at all. Secondly, there is a territory with a very good pool, and its tropical oasis, I repeat the hotel is located in the center, all within walking distance. For half a year of our absence, we did a lot for the kids, near the pool, put down a slide and much more, the grandson was happy. The rooms are cleaned daily. The staff does everything to the maximum so that vacationers would be comfortable and pleasant to spend their holidays. We’ll come here all the time, we really like it here, unless of course the price tag is raised, otherwise it’s good to say something, as everything starts to rise in price.

Dear Khun L., Greetings from Mercure Pattaya Hotel Thank you for taking the time to give us your kind feedback. We appreciate the scores you have given to our hotel regarding your stay here. Your scores will be passed down to our affable staff. I am certain that this will act as a motivation for them to continue striving for better and higher level of quality service. We look forward to hosting you again Yours sincerely, Jagan Lacsher General Manager

things are good

Note: customer reviews 4.1 / 5

S. Families - 10/30/2017 Verified Reviews - ALL

The staff is very friendly, room cleaning daily, clean, tidy

Dear Khun S., Thank you for choosing Mercure Pattaya Hotel for your stay in Pattaya and also sharing your opinion towards our hotel. I am overjoyed to hear that we have successes in meeting your expectations in most of the aspects of your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would be most grateful if you could share your experience on the famous review website, Trip Advisor. It would be great and precious help for us if other travelers could know about your feedback. To leave a review, please click on this link: http://bit.ly/2tbaLTD at your convenience, and we would be most grateful for your comments. We look forward to welcoming you back soon and hope to exceed your expectations on your next stay Yours sincerely, Jagan Lacsher General Manager

Dear Ms. E., Thank you for sharing your thoughts with us. I truly appreciate your kind and constructive comments We apologize for the inconvenience caused due to the noise. Allow me to inform you that we are in the process of renovating and upgrading some of our facilities in order to enhance customer experience with a refreshed and more modern public space. We are planning to complete this project by end of next month, and most of the very noisy works have already been done. May I suggest that next time you face a similar problem, please do not hesitate to contact our front office staff. I am sure they will be more than happy to accommodate your needs and make your stay peaceful. Again, thank you for taking the time to voice your experience at our hotel; we hope to have the chance of hosting you again in order to provide the true Mercure Pattaya service Yours sincerely, Jagan Lacsher General Manager

WE ARE HAPPY!

Note: customer reviews 4.1 / 5

T. Couples - 07/04/2017 Verified Reviews - ALL

Everything is great at the hotel. We really liked everything. The staff is just awesome. Power Good! The only thing that brought discomfort is the Chinese people))) There were so many and very noisy. But in general, THANK YOU MUCH FOR THE SENSE HOSPITALITY AND FOR YOUR SMIPS !!! We are glad that we visited your hotel. Wait for us again. Till)))

Dear Ms. S., Thank you for choosing Hotel Baraquda Pattaya MGallery by Sofitel for your stay in Pattaya and also sharing your opinion towards our hotel. I am overjoyed to hear that we have successes in meeting your expectations in most of the aspects of your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would be most grateful if you could share your experience on the famous review website, Trip Advisor. It would be great and precious help for us if other travelers could know about your feedback. To leave a review, please click on this link: http://bit.ly/2t8ufHI at your convenience, and we would be most grateful for your comments. We look forward to welcoming you back soon and hope to exceed your expectations on your next stay Yours sincerely, Jagan Lacsher General Manager

Latest reviews: 20

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Mercure Pattaya Hotel is located in the resort area of \u200b\u200bPattaya, 500 meters from the central beach and 4 km from Jomtien Beach, a popular tourist destination. 2.3 km from here is the Central Festival shopping center, 7 floors of which are shops, bars and cafes, 3 km from the Underwater World aquarium, where more than 2500 representatives of the local marine fauna live, and 5 km from the Temple of Truth. , a masterpiece of wooden architecture. Utapao International Airport is 30 km away.

In a hotel

The 3-star Mercure Pattaya Hotel is well-suited for romantic and family vacations, as well as for tourists who are attracted to Pattaya's attractions, shops and nightlife. Food lovers will find 3 restaurants here: M Cafe, whose menu consists of Thai and Chinese dishes, Bistro, where you can order French delicacies and wines, as well as the Italian restaurant Cappuccino with a terrace and access to the pool. And you can listen to live jazz music with a glass of whiskey in the Rays Place Bar.

Each morning at the Mercure Pattaya, you will start with a complimentary breakfast buffet and continue your day hike to the beach. Here you can engage in water sports - diving, motor boating and jet skiing, windsurfing, snorkeling and fishing. After lunch, you should stop by the golf club next door, and in the evening swim in the pool, rent a bike, play billiards, book a massage or relax in the sauna.

Guests at the Mercure Pattaya also have parking, a business center, a tour desk and a modern fitness room. Wi-Fi access is available in public areas of the hotel.

Description of rooms

Mercure Pattaya Hotel offers 245 affordable rooms with original Thai-style interiors and European-style equipment. Including, each has air conditioning, a safe, a telephone, a minibar, a work desk, satellite TV and free Wi-Fi. Cots and video games are available for children.

The friendly service at a reasonable price makes the Mercure Pattaya the perfect place to relax. Next to it are a variety of sports facilities and amusement parks. Guests can take a stroll to the beach and enjoy a variety of water sports such as scuba diving and boating.

Mercure Hotel Pattaya, which combines contemporary design with traditional furniture, is conveniently located just a short walk from the beautiful beach. The staff is fluent in English, Thai and Chinese.

It features a beautiful outdoor pool and a relaxing spa.

It offers rooms with a seating area, tea / coffee making facilities, an electric kettle and a flat-screen TV with satellite channels. International newspapers are available in the lobby.

Those who wish can spend time reading and a cup of cappuccino on the terrace of an Italian restaurant or order a glass of wine in a bistro. There is also a café specializing in Thai and Chinese cuisines.

The hotel is located in the center of Pattaya, 150 km. from the airport of Bangkok

Phone: +66 38 425 050

The address: 484, Moo 10, Pattaya 2nd Road, Soi 15, Chonburi, 20150 Pattaya, Thailand

Number of rooms: 247

Nutrition:BB (breakfast) - buffet

Seat availability

Indicate arrival and departure dates for booking Mercure Pattaya Hotel:

Room Types at Mercure Pattaya Hotel

Room booked 1 time today.

Room Size28 m²

Located on the upper floors, this air-conditioned room features a balcony with pool views, a flat-screen cable TV and a minibar. An electric kettle and safety deposit box are also included. The bathroom comes with free toiletries and a hairdryer. A bathrobe and slippers are provided.

Services and amenities: Tea / Coffee Maker, Minibar, Shower, Safety Deposit Box, TV, Telephone, Air Conditioning, Hairdryer, Wake Up Service / Alarm Clock, Iron, Balcony, Bathrobe, Refrigerator, Desk, Ironing Facilities, Free toiletries, Toilet, Own Bathroom, Dressing Room, Slippers, Satellite Channels, Bath or Shower, Flat-screen TV, Soundproofing, Tile / Marble floor, View, Wake Up Service, Dining area, Electric kettle, Tumble dryer, Wardrobe or Closet, Pool view, City view, Terrace, Canvas ntsa, Linen, Dining table, Outdoor furniture, Outdoor dining area, Lift, Clothes rack, Clothes rack, Toilet paper, Board games and / or puzzles, Children's books, music or films to access upper floors

Free wifi!

Room Size28 m²

Air-conditioned room with a balcony, a flat-screen cable TV, a minibar, an electric kettle, a safe and a private bathroom with a hairdryer and bathrobe. A safety deposit box is at guests' disposal. The private bathroom comes with free toiletries and a hairdryer.

Services and amenities: Tea / Coffee Maker, Minibar, Shower, Safety Deposit Box, TV, Telephone, Air Conditioning, Hairdryer, Wake Up Service / Alarm Clock, Iron, Balcony, Refrigerator, Desk, Ironing Facilities, Free toiletries, Toilet, Private Bathroom , Dressing Room, Satellite Channels, Bath or Shower, Interconnected room (s) available, Flat-screen TV, Soundproofing, Tile / Marble floor, View, Wake Up Service, Dining area, Tumble dryer, Wardrobe or Closet, Pool view , City view, Terrace, Towels, Linen, About EDEN table, furniture in the street, dining area on the street to access the upper floors of a lift, clothes hangers, clothes dryer, toilet paper, Board games and / or puzzles, children's books, music or movies

Free wifi!

Room Size28 m²

This twin room has air conditioning, minibar and balcony.

Services and amenities: Minibar, Shower, Safety Deposit Box, TV, Telephone, Air Conditioning, Hairdryer, Wake Up Service / Alarm Clock, Iron, Balcony, Refrigerator, Desk, Ironing Facilities, Free toiletries, Toilet, Private Bathroom, Dressing Room, Satellite channels, Bath or Shower, Interconnected room (s) available, Flat-screen TV, Soundproofing, Tile / Marble floor, View, Wake Up Service, Dining area, Tumble dryer, Wardrobe or Closet, Pool view, City view , Terrace, Towels, Linen, Dining table, Meb l on the street, dining area on the street to access the upper floors of a lift, clothes hangers, clothes dryer, toilet paper, Board games and / or puzzles, children's books, music or movies

Free wifi!

Room Size36 m²

This suite has air conditioning, seating area and minibar.

Services and amenities: Minibar, Shower, Safety Deposit Box, TV, Telephone, Air Conditioning, Hairdryer, Wake Up Service / Alarm Clock, Iron, Refrigerator, Desk, Ironing Facilities, Seating Area, Free toiletries, Toilet, Private bathroom, Dressing Room, Satellite Channels, Bath or Shower, Flat-screen TV, Soundproofing, Tile / Marble floor, View, Wake Up Service, Dining area, Tumble dryer, Wardrobe or Closet, Terrace, Towels, Linen, Dining table, Furniture Outdoor, Outdoor dining area, For dos there is an elevator to the upper floors, Clothes rack, Clothes rack, Toilet paper, Board games and / or puzzles, Children's books, music or films